Rawesome Vets · Internal Staff Protocol

EFTPOS Terminals — Merchant Reference

Reception Team
Administrative

Reference details for the clinic's ANZ EFTPOS merchant account and the two counter terminals. Use this when calling merchant support, logging into a terminal, ordering EFTPOS rolls, or quoting the merchant number to ANZ.

Confidential: This page contains merchant IDs and terminal passwords. Do not share externally, screenshot, or forward. If you suspect a password has been exposed, tell Mei so it can be reset with ANZ.

1. Merchant Account (ANZ EFTPOS)

DetailValue
Merchant number (ANZ EFTPOS)971 283
Trading nameBligh Park Pet Health Centre
Merchant Support Team1800 039 025
Payment Solutions number9000 60171

2. Terminal Login Details

Each terminal has its own Terminal ID (TID) and login password (PWD).

TerminalTIDPassword (PWD)
Terminal #12516277685428
Terminal #22516365842508
Check before relying on this: These details were transcribed from a handwritten note. Confirm each TID and password against the physical terminal on first use, and flag any that don't match so this page can be corrected.

3. Calling Merchant Support

  1. Call the Merchant Support Team on 1800 039 025.
  2. Have the merchant number ready: 971 283.
  3. Quote the trading name if asked: Bligh Park Pet Health Centre.
  4. If the query is about a specific terminal, give its TID (see section 2).

4. Ordering EFTPOS Rolls

  1. EFTPOS rolls are ordered online through ANZ Payment Solutions.
  2. Use the Payment Solutions number for reference: 9000 60171.
  3. Order before you run out — keep at least one spare roll at each terminal.

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