Rawesome Vets · Internal Staff Protocol
EFTPOS Terminals — Merchant Reference
Reception Team
Administrative
Reference details for the clinic's ANZ EFTPOS merchant account and the two counter terminals. Use this when calling merchant support, logging into a terminal, ordering EFTPOS rolls, or quoting the merchant number to ANZ.
Confidential: This page contains merchant IDs and terminal passwords. Do not share externally, screenshot, or forward. If you suspect a password has been exposed, tell Mei so it can be reset with ANZ.
1. Merchant Account (ANZ EFTPOS)
| Detail | Value |
| Merchant number (ANZ EFTPOS) | 971 283 |
| Trading name | Bligh Park Pet Health Centre |
| Merchant Support Team | 1800 039 025 |
| Payment Solutions number | 9000 60171 |
2. Terminal Login Details
Each terminal has its own Terminal ID (TID) and login password (PWD).
| Terminal | TID | Password (PWD) |
| Terminal #1 | 25162776 | 85428 |
| Terminal #2 | 25163658 | 42508 |
Check before relying on this: These details were transcribed from a handwritten note. Confirm each TID and password against the physical terminal on first use, and flag any that don't match so this page can be corrected.
3. Calling Merchant Support
- Call the Merchant Support Team on 1800 039 025.
- Have the merchant number ready: 971 283.
- Quote the trading name if asked: Bligh Park Pet Health Centre.
- If the query is about a specific terminal, give its TID (see section 2).
4. Ordering EFTPOS Rolls
- EFTPOS rolls are ordered online through ANZ Payment Solutions.
- Use the Payment Solutions number for reference: 9000 60171.
- Order before you run out — keep at least one spare roll at each terminal.
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